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Watch out for counterfeit products
They can be cheap, stylish and look genuine. Shopping, whether online or on holiday, can result in you buying counterfeit items. Why is that a problem? Should you really have to pay extra for a small brand mark on the bag or shoe you desire?  
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Important information how to contact ECC Lithuania
The Lithuanian government has announced a two-week nationwide quarantine to stop the spread of the coronavirus. You can reach European consumer centre in Lithuania by e-mail: ECCNET-LT@ec.europa.eu or tel. +370 5 265 0368.
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Checklist for subscription traps
What to do if you ended up in a trap?
If you have ordered samples or accepted an offer which has led to you being stuck in a subscription - please read the following checklist. (Short explanation: Subscription traps are offers on cheap products that lead to costly subscriptions for those who accept.)
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A website on coronavirus
The European Commission have put together a website on coronavirus. It includes some really useful information and as it's an official website of the EU, you know you can trust the information!
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In 2020 ECC-Net celebrates 15 th anniversary!
In 2020 ECC-Net celebrates 15 th anniversary!
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Germania bankruptcy procedure
Another German airline is bankrupted. On 04.02.2019 the airline filed for bankruptcy at the district court of Berlin-Charlottenburg: https://www.berlin.de/gerichte/amtsgericht-charlottenburg/  According to Germania, package travellers can contact their travel agent to organise a substitute transport. Passengers who have booked directly with Germania do not have such a possibility. What those affected need to know.
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Key information on consumer rights in the event of cancellation of travels.
Given the difficult situation due to the coronavirus threat and the current flight bans, the State Consumer Rights Protection Authority provides key information on consumer rights in the event of cancellation of travels.
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Consumer Hotline for tourists
Going to the Tokyo 2020 Olympic Games? The National Consumer Affairs Center of Japan has set up a consumer helpline to help with consumer rights issues.
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Bankruptcy of UAB Small Planet Airlines
On 4 January 2019 Vilnius County Court initiated the enterprise bankruptcy proceedings against SMALL PLANET AIRLINES BUAB, company code 300659612, Address: J. Basanavičiaus g. 15, Vilnius, Lithuania). The Court decision became effective on 15 January 2019.


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